Privacy Policy

Introduction

At Huevex Coatings, accessible from https://huevexcoatings.com, the privacy of our visitors is one of our main priorities. This Privacy Policy describes the types of information that Huevex Coatings ("we", "us", "our") collects and records, and how we use it.

If you have additional questions or need more information about this Privacy Policy, do not hesitate to contact us using the details at the end of this page.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information they share and/or we collect there. It does not apply to information collected offline or through channels other than this website, except where it says so.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information we collect

The personal information you are asked to provide, and the reasons why, will be made clear at the point we ask for it.

When you send an enquiry through our contact form, we collect:

• Your name and phone / WhatsApp number (required)
• Your email address and company name (optional)
• Your industry and the details of the parts, material, quantity and finish you describe in your message

If you contact us directly by phone, WhatsApp or email, we receive your contact details and the contents of your message and any photos, drawings or attachments you send.

We do not ask for, and you should not send us, payment card details, passwords or government ID numbers through the website.

How we use your information

We use the information we collect to:

• Reply to your enquiry and prepare a quotation
• Plan, coat, and deliver your job, and keep a record of shades and finishes so repeat orders match
• Contact you about an order, a sample approval or a pickup
• Raise invoices and meet our accounting, tax and legal obligations
• Operate, maintain and improve our website, and find and prevent spam or misuse

We do not sell, rent or trade your personal information. We do not send you marketing messages unless you have asked us to.

Log files

Like most websites, huevexcoatings.com uses standard log files. Our hosting provider logs visits as part of its hosting services. The information collected includes internet protocol (IP) addresses, browser type, referring and exit pages, date and time stamps, and possibly the number of clicks. This is not linked to any information that personally identifies you. It is used to keep the site secure and working, and to understand overall traffic.

Cookies and local storage

Our website does not use advertising or tracking cookies, and it does not run analytics that follow you across other websites.

To make pages load faster on later visits, the site uses a service worker that stores copies of its own files (pages, images, styles) in your browser. This contains no personal information, and you can clear it at any time through your browser settings.

Third-party services

Some parts of the website rely on trusted third parties, who may receive limited technical information (such as your IP address and browser details) when you use those parts:

• Netlify: hosts this website and receives the contents of the enquiry form on our behalf
• Google Maps: shows the embedded map of our facility, and handles the "Get directions" link
• Google Fonts: serves the typefaces used on the site
• WhatsApp (Meta): handles the conversation if you choose to message us on WhatsApp

Huevex Coatings has no access to or control over cookies or other technologies these services may use. Each has its own privacy policy, which we encourage you to read for details of their practices and how to opt out of certain options.

Sharing your information

We only share your information when it is needed to do your job or required by law:

• With service providers that help us run the business (website hosting, email, accounting), only for those purposes
• With transporters or couriers when we arrange delivery or pickup on your behalf
• With government authorities, courts or regulators when the law requires it

How long we keep it

We keep enquiry and order information for as long as it is useful for serving you and matching repeat orders, and for as long as we must keep business and tax records under Indian law. When it is no longer needed, we delete it or make it anonymous.

Security

The website is served over an encrypted (HTTPS) connection, and we take reasonable care to protect the information you send us. No method of sending or storing information over the internet is completely secure, however, so we cannot guarantee absolute security.

Your rights

Under the Digital Personal Data Protection Act, 2023 and other applicable Indian law, you may ask us to:

• Tell you what personal information we hold about you
• Correct or update information that is inaccurate or incomplete
• Delete your information, where we are not required to keep it
• Withdraw consent you have given us, for future use

To make any of these requests, contact us using the details below. We will respond within a reasonable time.

Children's information

Our services are meant for businesses and adults. We do not knowingly collect any personal information from children under 18. If you think your child has provided this kind of information on our website, please contact us immediately and we will promptly remove it from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date, and take effect as soon as they are posted.

Contact us

If you have any questions about this Privacy Policy, or want to make a request about your information, contact us:

• Huevex Coatings
• A-7, Road No. 1, Opposite CEL, Site-4, Industrial Area, Sahibabad, Ghaziabad, Uttar Pradesh 201010
• Phone: +91 92120 55885 / +91 92660 55885
• Email: huevexcoatings@gmail.com